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How to refill using the self-service system

3 easy steps to zero waste shopping at The Bare Alternative


Step 1 - Weigh​

First thing is first. We need to know how much your container weighs to make sure you only pay for what you put inside it.


Put your container (with lid on) on the scales and press the blue button on the screen to get a tare weight sticker.


Remember, you only need to print a new sticker if the weight of your container has changed. The box on the left side of the screen is the current weight. If the number on the screen and your sticker match then you’re good to go!

Step 2 - Fill

​Now, is the easy and fun part. Go fill up with all the package-free goodies!


There’s no need to reweigh containers to calculate the price, but the scales can be useful to work out how much you would like to buy.

Step 3 - Pay

When you’ve got everything you need, then come over to the counter where we will scan the sticker on your container and re-weigh your filled containers. Scanning the sticker removes the weight of your container so you only pay for what you have put in it.

If you are new to refill shopping (as we all are at some point) and need any help at all, please ask if you require assistance.


You can use ANY container you like to fill up (Yes, even plastic - reusing is good!), but to make sure your food refills stay in the best condition for as long as possible, it’s important to use clean and dry containers otherwise the food could spoil.

The Bare Alternative is not liable for any contamination or food spoilage once dispensed into customers' own containers.

Online Store

We also have an online store that lists everything that we sell which is a great tool to use so you can be prepared and know what containers you may want to bring with you to fill. 

The online store can also be used to place an order to collect or for home delivery. Check all the latest information here.

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